Privacy Policy

Last Updated: August 2026

Sokudo Financial Services Pty Ltd ABN 79 604 046 200, trading as Sokudo Finance (“we”, “us”, “our”), is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), applicable credit reporting laws, and our professional obligations as an Australian Credit Licence holder and Registered BAS Agent.

We are an organisation bound by the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.

Who We Are

Sokudo Financial Services Pty Ltd
ABN 79 604 046 200
Trading as Sokudo Finance

Australian Credit Licence: 480478

Registered BAS Agent
Tax Practitioners Board Registration No: 26362256

PO Box 3181
Birkdale QLD 4159

Phone: 0430 721 536
Email: admin@sokudo.com.au
Website: https://sokudo.com.au

What Information We Collect

We may collect personal information including:

Full name
Date of birth
Residential and postal addresses
Telephone numbers
Email addresses
Driver licence and other identification documents
Employment details
Income information
Banking information
Asset and liability details
Financial statements
Credit-related information
Business information
Information relating to trusts, companies and partnerships
Information relating to guarantors and directors
Any other information reasonably required to provide our services

How We Collect Information

We may collect information directly from you when you:

Submit an enquiry through our website
Complete a finance application
Request credit assistance
Request bookkeeping or BAS services
Contact us by phone, email or SMS
Attend meetings or consultations
Provide supporting documents

We may also collect information from third parties where authorised by you or permitted by law, including:

Credit providers
Credit Reporting Bodies (CRBs)
Accountants
Solicitors and conveyancers
Employers
Real estate agents
Insurers
Financial institutions
Government agencies
Public registers

Why We Collect Your Information

We collect your information to:

Assess your eligibility for finance
Arrange consumer and commercial lending
Provide credit assistance
Obtain credit reports where authorised
Conduct preliminary assessments and responsible lending assessments
Provide bookkeeping services
Prepare and lodge Business Activity Statements
Assist with payroll and Single Touch Payroll requirements
Communicate with the Australian Taxation Office where authorised
Manage our business relationship with you
Comply with legal and regulatory obligations
Improve our services
Provide information about services that may be relevant to you

Mortgage and Finance Broking Services

When providing credit assistance, we may collect and use your information to:

Assess your finance requirements and objectives
Verify your identity and financial circumstances
Recommend suitable lending products
Submit applications to lenders
Obtain valuations and supporting information
Comply with obligations under the National Consumer Credit Protection Act 2009
Meet our obligations under the Best Interests Duty

Information may be disclosed to lenders, mortgage insurers, aggregators, valuation providers, settlement agents and other parties involved in providing finance to you.

BAS Agent, Bookkeeping and Payroll Services

As a Registered BAS Agent, Sokudo Finance may provide bookkeeping, BAS preparation, BAS lodgement, payroll, Single Touch Payroll (STP) and related services.

For these services we may collect:

Australian Business Numbers (ABNs)
Tax File Numbers where legally permitted
Business Activity Statement information
GST information
Payroll records
Employee information
Superannuation information
Accounting and bookkeeping records
ATO correspondence
Banking and financial records

This information is collected solely for the purpose of providing BAS, bookkeeping and compliance services and fulfilling our obligations under the Tax Agent Services Act 2009 and the Tax Practitioners Board Code of Professional Conduct.

Credit Reporting Information

Where authorised by you, we may obtain credit information from Credit Reporting Bodies (CRBs).

Credit providers may exchange information with CRBs in connection with your application and ongoing credit facilities.

You have rights under privacy and credit reporting laws to:

Access your credit information
Request correction of inaccurate information
Request CRBs not use your information for direct marketing pre-screening
Request a CRB place restrictions on your file where identity fraud is suspected

Major Australian CRBs include:

Equifax
https://www.equifax.com.au

illion
https://www.illion.com.au

Experian
https://www.experian.com.au

Who We May Disclose Your Information To

We may disclose your information to:

Credit providers and lenders
Connective Broker Services Pty Ltd and associated lender platforms
Aggregators and loan processing platforms
Mortgage insurers
Credit Reporting Bodies
Valuers
Solicitors and conveyancers
Accountants and financial advisers
Australian Taxation Office
Software and cloud service providers
Compliance consultants and auditors
Contractors and service providers
Government and regulatory agencies
Professional advisers
Any party authorised by you

We will only disclose information reasonably necessary for the purpose for which it was collected or where required by law.

Direct Marketing

From time to time, we may contact you regarding:

Finance products
Interest rate updates
Refinancing opportunities
Business finance solutions
BAS and bookkeeping services
Industry updates and service information

You may opt out of marketing communications at any time by contacting us or using the unsubscribe facility contained in electronic communications.

Website Use and Cookies

Our website may use cookies and similar technology to:

Improve website functionality
Monitor website performance
Analyse website traffic
Enhance user experience
Protect website security

Cookies generally do not identify individuals unless personal information is voluntarily provided.

Most internet browsers allow you to disable cookies, however some website functions may not perform correctly.

Website Enquiries and Contact Forms

When you submit an online enquiry, we collect the information provided for the purpose of responding to your enquiry and providing services to you.

Information submitted through our website may be securely stored within our customer relationship management systems and business software platforms.

Security of Personal Information

We take reasonable steps to protect personal information from:

Misuse
Interference
Loss
Unauthorised access
Modification
Disclosure

Security measures may include:

Secure cloud-based systems
Password protection
Multi-factor authentication
Secure document storage
Staff confidentiality obligations
Network security controls
Restricted access to information

Overseas Disclosure of Information

Some service providers, software platforms and cloud storage providers used by us may store data outside Australia.

Where overseas disclosure occurs, we take reasonable steps to ensure that personal information is protected and handled in accordance with Australian privacy laws.

Access and Correction

You may request access to personal information we hold about you.

If you believe information is inaccurate, incomplete or out of date, you may request correction.

Requests should be directed to:

Privacy Officer
Sokudo Finance
Email: admin@sokudo.com.au
Phone: 0430 721 536

Data Retention

We retain personal information for as long as required to provide our services and to meet legal, regulatory, taxation, licensing and professional obligations.

Depending on the nature of the services provided, records may be retained for seven years or longer in accordance with applicable legislation, regulatory requirements and professional standards.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Privacy Complaints

If you believe we have breached your privacy rights, please contact us using the details below:

Privacy Officer
Sokudo Finance
Email: admin@sokudo.com.au
Phone: 0430 721 536

We will investigate and respond to privacy complaints within a reasonable timeframe.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au

For complaints relating to our credit assistance services, you may also contact:

Australian Financial Complaints Authority (AFCA)
Website: https://www.afca.org.au
Phone: 1800 931 678
Mail: GPO Box 3, Melbourne VIC 3001

AFCA provides free and independent dispute resolution services for eligible consumers.

Changes to this Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our website at:

https://sokudo.com.au/privacy-policy